Monthly Archives: September 2010

The Wine Scam Persists

Classic victimization. So if you reach out and ask “Who’s the shipping company and what’s their contact info?” you’ll learn that the shipping company is just setting up a new office and doesn’t have a website or phone system set up yet. Continue reading

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Volunteer Management

At a major wine event with my wife. A volunteer walks up and asks who did the brochure. I say, “We did it.” She says, “I’ll fix it for wine.” While any volunteer that doesn’t want to be there can certainly opt to bow out next year, a volunteer also has two things: 1) entitlement to an honest opinion 2) a responsibility to respect the participant as the reason for the event. Continue reading

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